ERSC Connect: Get Answers to Your Benefits, Leave, Pay, and Retirement Questions
ERSC Connect, an online service portal, was launched in late March to provide another way for Montgomery County Public Schools (MCPS) employees to contact the Employee and Retiree Service Center (ERSC). ERSC staff continue to answer telephone and email requests.
Through ERSC Connect, you can send a request, ask a question, and access a knowledge base and search feature. You also can get status updates on your requests and send and receive attachments. While content is limited at this stage, the knowledge base eventually will provide targeted answers to common questions about benefits, leave, pay, and retirement matters.
To access ERSC Connect, visit the ERSC home page or the ERSC Contacts for Employees web page and follow the link to the ERSC Connect web page. From there, click log in to ERSC Connect to get started. Log-in instructions are available on the log-in screen, which also includes a link to the ERSC Connect Support Guide.